{{-- Ticket Queue by Store — per-store rows + synthetic "Unassigned store" row for tickets with store_id IS NULL. Frame chrome lives in the dashboard view. --}}
| {{ __('Store') }} | {{ __('Open') }} | {{ __('Pending') }} | {{ __('Unassigned') }} | {{ __('Oldest open') }} | {{ __('SLA') }} | {{ __('Flags') }} |
|---|---|---|---|---|---|---|
|
{{ $row['store_name'] }}
@if ($row['store_slug'])
{{ $row['store_slug'] }}
@elseif ($isUnassignedStore)
{{ __('Tickets not yet matched to a store') }}
@endif
|
{{ $row['open'] }} | {{ $row['pending'] }} | {{ $row['unassigned'] }} | @if ($row['oldest_open_at']) {{ $row['oldest_open_at']->diffForHumans(short: true) }} @else — @endif | @if ($isUnassignedStore) — @else {{ trans_choice('{1} :n day|[2,*] :n days', $row['sla_days'], ['n' => $row['sla_days']]) }} @endif |
@if ($row['high_volume'])
|